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Apple Extends 13-Inch MacBook Pro Backlight Repair Program – MacRumors

Apple this week prolonged its worldwide 13-inch MacBook Pro Display Backlight Service Program, authorizing protection for eligible notebooks for as much as 5 years after the unique buy date or as much as three years after the beginning date of this system, whichever is longer. The earlier cutoff was 4 years after the unique buy date.

macbook pro flexgate

macbook pro flexgate
Apple launched this system on May 21, 2019 after figuring out {that a} “very small share” of 13-inch MacBook Professional models offered between October 2016 and February 2018 might exhibit vertical shiny areas alongside the underside of the show or a backlight that stops working utterly. Eligible fashions embrace the MacBook Professional (13-­inch, 2016, Two Thunderbolt three Ports) and MacBook Professional (13-inch, 2016, 4 Thunderbolt three Ports).

To establish which Mac mannequin you might have, click on on the Apple emblem within the top-left nook of the display screen after which choose “About This Mac” within the menu. Apple has not expanded this system to every other MacBook fashions at the moment.

Apple or an Apple Approved Service Supplier will exchange the show on affected 13-inch MacBook Professional models, freed from cost. To provoke the restore course of, go to the Get Support page on Apple’s website. When you consider your MacBook Professional was affected by this problem, and also you paid to have your show repaired, you possibly can contact Apple a few potential refund.

In 2019, restore web site iFixit reported that the backlight points are attributable to a fragile flex cable that may put on out and break after repeated opening and shutting of the show on affected 13-inch MacBook Professional fashions. Apple extended the length of the flex cable by 2mm in 2018 fashions, which seemingly fastened the difficulty.

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